In accordance with Article 13(1)–(2) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation – GDPR), we inform you that this document outlines the rules for processing your personal data and the use of cookies in connection with your use of our website and communication via email or telephone.

Basic Information

• Website address: ………………………………….. (hereinafter referred to as the “website”)
• Data Controller: ………………………………….. (hereinafter referred to as the “Controller”)
• Contact address: …………………………………..

Short version – key information:

• When you contact us, you provide your personal data. We guarantee that your data will remain confidential, secure, and will not be shared with any third parties without your explicit consent.
• We entrust the processing of personal data only to trusted and verified entities providing data processing services.
• We use analytical tools such as Google Analytics to collect information about your visits to the site – including subpages visited, time spent on the site, and navigation paths. For this purpose, Google LLC cookies are used.
• We use our own cookies to ensure the website functions properly.

If the above is not sufficient, detailed information is provided below:

§1 Personal Data

1. A user visiting the website or contacting the Controller via email or telephone (hereinafter referred to as the “User”) may provide personal data to the Controller through available forms of communication.
2. The Controller of the User’s personal data is the Controller identified above.
3. The data provided is processed for the purposes specified in §2.
4. The Controller guarantees the confidentiality of all personal data provided.
5. Providing data is always voluntary but necessary to initiate contact.
6. Personal data is collected with due diligence and appropriately protected against access by unauthorised persons.
7. Personal data will be processed until communication is concluded or, in case of cooperation, until the end of the limitation period for claims arising from the agreement. Data contained in invoices will be processed as long as required by accounting laws. Some data may also be processed for archival, analytical, and statistical purposes as described in §2.
8. The User has the right to:
   • access, rectify, delete, or restrict the processing of their data,
   • object to data processing,
   • data portability,
   • withdraw consent at any time (if processing was based on consent),
   • lodge a complaint with a supervisory authority.

§2 Purposes and Legal Bases for Processing

Data is processed for the following purposes:

• To respond to enquiries – the legal basis is the User’s consent implied by initiating contact (Article 6(1)(a) GDPR);
• Archiving incoming and outgoing correspondence to demonstrate its course – our legitimate interest (Article 6(1)(f) GDPR);
• If cooperation follows, processing is based on the performance of a contract (Article 6(1)(b) GDPR);
• Issuing invoices, maintaining and storing accounting documents (Article 6(1)(c) GDPR);
• Archival (evidential) purposes in case of legal need to prove facts and to establish, exercise, or defend legal claims – our legitimate interest (Article 6(1)(f) GDPR);
• Analytical purposes – such as tailoring services, optimising our offerings, or improving sales and after-sales service – our legitimate interest (Article 6(1)(f) GDPR);
• Customer satisfaction surveys and service quality assessment – our legitimate interest (Article 6(1)(f) GDPR).

§3 Data Recipients / Sub-processors

1. Personal data may be shared with subcontractors – entities we use for personal data processing.
2. Personal data may be transferred to third countries (outside the EU). Appropriate safeguards are ensured via approved certification mechanisms and enforceable obligations to maintain suitable protections (e.g. Privacy Shield).
3. Below is a list of potential recipients of the User’s data:
   • Individuals cooperating under civil-law contracts who support the Controller’s ongoing operations,
   • Accounting software provider,
   • Project management software provider,
   • Office suite provider,
   • Company maintaining the website on the server (hosting provider),
   • Company managing the Controller’s email services (email server provider),
   • Relevant public authorities, insofar as the Controller is legally obliged to disclose the data.

§4 Cookies

1. Cookies are IT data, primarily text files, stored on the User’s end device to enable use of the website. Cookies usually contain the website’s name, the duration of storage, and a unique identifier.
2. We use cookies to:
   • Customise website content to the User’s preferences and optimise site usage. Cookies help recognise the User’s device and tailor the display accordingly;
   • Create statistics to understand how Users interact with the website, enabling improvements;
   • Maintain User sessions (after login), so the User does not need to re-enter login data on each subpage.
3. Our website uses two main types of cookies: “session” cookies and “persistent” cookies. Session cookies are temporary files stored on the User’s end device until they log out, leave the website, or close the browser. Persistent cookies are stored on the User’s device for the time specified in the cookie parameters or until deleted by the User.
4. The website uses, or may use, the following types of cookies:
   • “Essential” cookies – enable the use of services available on the website, such as authentication cookies required for login-restricted services;
   • Security cookies – used to ensure security, for example to detect misuse in the area of authentication;
   • Performance cookies – allow the collection of information about how Users interact with the website;
   • Functional cookies – allow the website to “remember” selected settings and personalise the User interface, e.g. chosen language, region, font size, or website layout;
   • Analytical cookies – e.g. Google Analytics, which collect information about site visits, such as subpages visited, time spent on the site, or navigation paths between subpages. For this purpose, Google LLC cookies related to Google Analytics are used.
5. In many cases, web browsing software (web browsers) by default allows cookies to be stored on the User’s device. Users of the website may change cookie settings at any time. In particular, these settings can be adjusted to block the automatic handling of cookies in the browser settings, or to notify the User whenever cookies are placed on their device. Detailed information on the possibilities and methods of managing cookies can be found in the settings of the web browser software.
6. Limiting the use of cookies may affect the functionality of some features available on the website.
7. Cookies placed on the User’s device may also be used by the website operator’s advertising partners, analytical and research firms, and multimedia application providers.

 

§5 Server Logs

1. Using the website involves sending queries to the server on which the site is hosted. Each request made to the server is recorded in server logs.
2. Logs include, among others, the User’s IP address, server date and time, browser type, and operating system. Logs may be saved and stored on the server.
3. Data stored in the server logs is not associated with specific individuals using the website and is not used by us to identify Users.
4. Server logs are solely auxiliary material used for website administration, and their content is not disclosed to anyone except persons authorised to administer the server.